Coles, Myer and Kmart Contractor Online Induction Test

Following a number of serious incidents involving contractors, the Coles Group, like many other organisations, insist that any person undertaking physical work on their sites must undertake their online induction process. This includes Contractors, Suppliers and Demonstrators. The program is relatively straight forward and the test is easy to pass after listening to the presentation and using a little commonsense. You will be given a General Safety Induction Card to print off and sign. I would suggest laminating the card to make it last the two years until it expires and you have to go through the process again. I have found that most stores are now quite strict on insisting that you and all of your employees show this card and sign the register before entering the store. Although I have seen a few demonstrators sign the book and breeze in – I guess they are well known by the customer service people?

They should also be giving you a store specific induction (emergency procedures, first aid etc). There should also be a hazard update report attached to the sign in book where they detail any unusual hazards that may be encountered in the store ie other contractors working or leaking freezers.

Contractors are also required to produce a Safe Work Method Statement (SWMS) for approval before any work commences. Contractor spot checks are carried out from time to time and Coles may even do a formal audit on the contract companies procedures. Corrective Action Reports (CARs) will be issued if any non conformance, safety breaches or complaints from customers are received.

Coles also have the usual suite of Hot Work Permits, Confined Space Permits and Roof Access Permits which must be competed and approved before work commences.

The Coles Group includes: Coles Supermarkets, Kmart, Target, Kmart Tyre & Auto, Distribution Centres, B-Lo, Officeworks, Liquorland and Coles Express.

For further details click here.

If you have lost or damaged your induction card you can get a reprint here

Myer are no longer part of the Coles Group and they now have their own similar process. To access the Myer Contractor Website click here