Human error is the foundation of the human condition. The nature of fallibility/mortality makes human persons who they are. And, this delicate balance in ‘being’ human is in some ways beautiful. For, ‘beauty is in the eye of the beholder’ and it depends on how you ‘see’ the nature of humanity, to what you envision.
Humans know just enough to see an image of perfection but never attain it. We can envision what we can never have, and dream it but, this is the nature of dreaming. Dreaming itself is another beauty of the mystery of human ‘being’.
To live in the real world, we must face the reality of fallibility and its necessity (https://www.humandymensions.com/product/fallibility-risk-living-uncertainty/). Without fallibility we would never know risk or learning. Both mortality and fallibility are essential for risk and learning.
If you believe in ‘root cause’ you could go back in time to Aristotle’s ‘unmoved mover’ and blame him for fallibility. Or, you could blame the ‘big bang’ or Cranmer’s god ‘without passions’. But, there is no changing the nature of the human condition. Indeed, no-one even knows what or where consciousness is. This mystery is also its beauty. Fallibility puts humanity back in its place by knowing we are not god.
It was Kierkegaard who described humanity as the ‘absolute paradox’. He pushed against the quest for certainty proposed by Descartes and Hegel. This is because uncertainty (risk) and paradox are foundational to the human condition.
You can wish away fallibility as much as you like and hope for perfection, but as we know, this is just evidence of delusion and a mental health disorder. Even in human projections of god, we invent perfections that don’t make sense. How can the perfect know imperfection?
So, to live in uncertainty is a gift. Knowing how to do such living is when one sees beauty in fallibility. When one can live in the dialectical contradictions of fallibility, one can understand its beauty.
Fallibility is not the enemy. Blame is not the problem. It is what you do with these realities that makes the difference.
The quest to eradicate fallibility and blame is the delusion of Safety=Zero. This is because Safety thinks the purpose of living is to be safe and unharmed. The purpose of living is not about being un-harmed nor keeping safe. Indeed, from the pains of birth to the pains of death, life and being is about the nature of what fallibility brings, harm. If humans were perfect, they could never know harm, learning or risk.
One of the humorous aspects of Safety is watching it try to control the un-controllable. As Safety flounders about thinking James Reason gave some insight into ‘slips’, ‘lapses’, ‘mistakes’ and ‘violations’ it remains seduced by nonsense language that has no explanation of human error. Nothing published in safety about human error explains the nature of human error. This is because you can explain the inexplicable, nor define of the indefinable. You can’t control the uncontrollable. No wonder Safety keeps getting frustrated attempting to believe the impossible.
This doesn’t mean humans need to be fatalistic but similarly, making human error the enemy of safety, simply demonises the human condition. The balance is learning how to live with human error and fallibility NOT denial.
Similarly, anxiety of blame and demonising blame, further moves safety away from how to deal with blame. The best way to deal with blame and fallibility is not by putting one’s head in the sand. This is called ‘head in the sand safety’ (https://safetyrisk.net/consciously-safe-unconsciously-unsafe-or-head-in-the-sand-safety/).
If you get a methodology (philosophy) of human error in the right place by acceptance, then you can develop methods that best tackle human error. This is what we do in SPoR, we learn to live with human error and blame rather than fixate on delusion. If you want to learn about holistic and positive methods for how to live with human error you can write here: admin@spor.com.au
brhttps://safetyrisk.net/the-beauty-of-human-error/
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